Towards a Simplified Framework of CRM for Use in Public and Private Sectors

narrative-review
Authors

Pollard, Carol

Young, Judy

Gregg, Paul

Published

January 1, 2006

Doi

https://doi.org/10.1080/15228053.2006.10856087

Citation: BibTeX

@article{Pollard2006a,
  doi        = {10.1080/15228053.2006.10856087},
  author     = {Pollard, Carol and Young, Judy and Gregg, Paul},
  journal    = {Journal of Information Technology Case and Application Research},
  title      = {Towards a Simplified Framework of CRM for Use in Public and Private Sectors},
  year       = {2006},
  volume     = {8},
  number     = {2},
  pages      = {24--38}
}

Citation: RIS

TY  - JOUR
AU  - Pollard, Carol
AU  - Young, Judy
AU  - Gregg, Paul
TI  - Towards a Simplified Framework of CRM for Use in Public and Private Sectors
T2  - Journal of Information Technology Case and Application Research
PY  - 2006
VL  - 8
IS  - 2
SP  - 24
EP  - 38
DO  - 10.1080/15228053.2006.10856087
ER  -