End-user training methods

theoretical-review
Authors

Gupta, Saurabh

Bostrom, Robert P.

Huber, Mark

Published

January 1, 2010

Doi

https://doi.org/10.1145/1899639.1899641

Citation: BibTeX

@article{Gupta2010,
  doi        = {10.1145/1899639.1899641},
  author     = {Gupta, Saurabh and Bostrom, Robert P. and Huber, Mark},
  journal    = {ACM SIGMIS Database: the DATABASE for Advances in Information Systems},
  title      = {End-user training methods},
  year       = {2010},
  volume     = {41},
  number     = {4},
  pages      = {9--39},
  abstract   = {End-User Training (EUT) has enjoyed a rich tradition of research in Information Systems. However, with the growing pace of change in technology and the dynamic nature of business, organizations are spending an increasing amount of money on end-user training. Training methods are also changing with little research to support new approaches. Thus, extensive research is required in the future. To be credible, end-user training research should preserve and build upon the significant literature that exists, both in IS and Education. This paper provides a review of EUT literature focusing on training methods. It summarizes research findings, while pointing out key future research issues.}
}

Citation: RIS

TY  - JOUR
AU  - Gupta, Saurabh
AU  - Bostrom, Robert P.
AU  - Huber, Mark
TI  - End-user training methods
T2  - ACM SIGMIS Database: the DATABASE for Advances in Information Systems
PY  - 2010
VL  - 41
IS  - 4
SP  - 9
EP  - 39
DO  - 10.1145/1899639.1899641
ER  -