Value-based CRM
narrative-review
Citation: BibTeX
@article{Gneiser2010a,
doi = {10.1007/S12599-010-0095-7},
author = {Gneiser, Martin S.},
journal = {Business & Information Systems Engineering},
title = {Value-based CRM},
year = {2010},
volume = {2},
number = {2},
pages = {95--103}
}Citation: RIS
TY - JOUR
AU - Gneiser, Martin S.
TI - Value-based CRM
T2 - Business & Information Systems Engineering
PY - 2010
VL - 2
IS - 2
SP - 95
EP - 103
DO - 10.1007/S12599-010-0095-7
ER -