The Yield Shift Theory of Satisfaction and Its Application to the IS/IT Domain
theoretical-review
Citation: BibTeX
@article{Briggs2008,
doi = {10.17705/1JAIS.00160},
author = {Briggs, Robert O. and Reinig, Bruce A. and de Vreede, Gert-Jan},
journal = {Journal of the Association for Information Systems},
title = {The Yield Shift Theory of Satisfaction and Its Application to the IS/IT Domain},
year = {2008},
volume = {9},
number = {5},
pages = {267--293}
}Citation: RIS
TY - JOUR
AU - Briggs, Robert O.
AU - Reinig, Bruce A.
AU - de Vreede, Gert-Jan
TI - The Yield Shift Theory of Satisfaction and Its Application to the IS/IT Domain
T2 - Journal of the Association for Information Systems
PY - 2008
VL - 9
IS - 5
SP - 267
EP - 293
DO - 10.17705/1JAIS.00160
ER -